Our mission is to convert as many people as possible to sustainable forms of transport.
True sustainability lasts forever.
That's why we introduced the Swytch Promise, to keep you on the road for life.
That means that even after your warranty expires, we'll continue to keep your bike on the road forever through excellent customer support, and access to affordably-costed spare parts should you need them.
Power Pack replacement scheme
All Swytch customers are eligible for a 50% discount on a replacement Power Pack as your Gen1 Power Pack approaches the end of its life. This usually happens after around 3 years of use. As an existing customer, you can purchase this replacement Power Pack, without having to wait for our next production batch, if stock is available.
We offer this crowdfunding price replacement scheme to all our customers worldwide.
What happens to the old Power Pack?
We will recycle your Gen1 Power Pack for you. To be eligible for this scheme, all you need you to do is send the old Power Pack back to us, using a shipping box we provide. Please contact us via email@example.com for more information.
Please note, currently this recycling scheme is only available in the UK, but we are working on a solution for our secondary markets.
We also promise to keep all future products we release backwards compatible in some way, so you'll never need to buy a whole brand new Swytch kit if you want to upgrade to the latest model.
If you are interested in placing a pre-order, please register to our waitlist here: https://www.swytchbike.com/p/universal-ebike-conversion-kit/