We allow 14 days from the date of purchase for you to cancel your order and obtain a full refund, in case you simply change your mind.
If 14 days has passed then below are the options if you ordered the wrong wheel size:
- (£30-£50, 1 week) Ask you local bike shop to rebuild the wheel into the correct size (optional: Possible to build into your existing rim to match your bike) http://www.wilkinsonwheels.co.uk/
- (free, quick) Fit the wheel onto a different bike.
- (Shipping costs, 2-4 weeks) Return the wheel to us and we can arrange to swap the wheel if we have stock. (we only stock the most common sizes 16″, 26″ and 28″)
- (£100, 4-6 weeks) Return the wheel to us and we can arrange to re-build it for you.