Order Support Centre


Check Your Order Info

Your order info is on CrowdOx.com

We use a 3rd party software called CrowdOx to handle our order management.

After you placed your order, you will have received an invite to this portal to confirm your order. You can check your order info and status by clicking on the original invite link.


Can't find your survey invite?


If you ordered on INDIEGOGO

Use this link to retrieve your order:



If you ordered on WWW.SWYTCHBIKE.COM

Use the following links to retrieve your order (select link based on your order currency)

 £ GBP Orders use this link: https://app.crowdox.com/retrieve/106169/swytch-

$ USD Orders use this link: https://app.crowdox.com/retrieve/106169/swytch---usd

€ EURO Orders use this link: https://app.crowdox.com/retrieve/106169/swtych---eu