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Open an order support ticket
We use a 3rd party software called CrowdOx to handle our order management.
After you placed your order, you will have received an invite to this portal to confirm your order. You can check your order info and status by clicking on the original invite link.
Use the following links to retrieve your order
Links are listed according to the currency used to pay.
For orders placed pre-October 2020, as well as Channel Island residents (exc. VAT): https://app.crowdox.com/retrieve/106169/swytch-
For most orders placed in October 2020 and beyond (inc. VAT): https://app.crowdox.com/retrieve/swytch-technology-ltd/gbp-x