Order Support Centre




FAQ





Check Your Order Info


Your order info is on CrowdOx.com

We use a 3rd party software called CrowdOx to handle our order management.

After you placed your order, you will have received an invite to this portal to confirm your order. You can check your order info and status by clicking on the original invite link.

 

Can't find your survey invite?

Use the following links to retrieve your order


If you ordered on INDIEGOGO

 https://app.crowdox.com/retrieve/106169/swytch-the-world-s-smallest-lightest-ebike-kit


If you ordered on our website [SwytchBike.com]

Links are listed according to the currency used to pay.


 £ (GBP):

For orders placed pre-October 2020, as well as Channel Island residents (exc. VAT): https://app.crowdox.com/retrieve/106169/swytch-

For most orders placed in October 2020 and beyond (inc. VAT): https://app.crowdox.com/retrieve/swytch-technology-ltd/gbp-x


$ (USD):

https://app.crowdox.com/retrieve/106169/swytch---usd


(USD):

https://app.crowdox.com/retrieve/106169/swtych---eu