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FAQ




What is the price?

  • What is the price to pre-order?
  • Where are your prices?
  • Are Taxes and Duties Included?

How to Buy

  • What is pre-order?
  • Why pre-order?
  • What payment methods do you accept?
  • When can I pre-order?
  • Ordering multiple / 2+ kits
  • Cycle to Work Scheme
See all 7 articles

Shipping / Delivery

  • Do you ship to my country?
  • How much is delivery/shipping?
  • What is the delivery time?

Terms and Conditions

  • The Swytch Promise

Will it Fit My Bike?

  • Which kit do I need?
  • Will it fit my forks?
  • What is my wheel size?
  • My tyre only has an English or French marking, what size wheel do I need?
  • Will it fit disc brakes?
  • Will it fit thru-axles?

How it Works

  • What is Pedal Assist?
  • Can I use a throttle?
  • How it works [Video]
  • How to Fit [Video]

Tech Specs

  • What's the difference between the ECO and PRO Power Pack?
  • What is the top speed?
  • How long does the battery last?
  • How long does it take to charge?
  • What is the battery life? How many charges will I get?
  • Is there any drag?
See all 7 articles



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